Question 1

How do medical offices and clinics handle pest control?

Accepted Answer

Quietly and carefully. A clinic can't have a technician working in an exam room during appointments, and patients shouldn't smell anything when they walk in. We book visits before opening or after closing, use bait, traps and sealing instead of sprays wherever we can, and keep a record of every product used. For a clinic in a shared building, we also look at the common areas, since that's often where the problem starts. Most commercial buildings run $150 to $300 a month.

Question 2

What should a restaurant do if a health inspector finds mice?

Accepted Answer

Act the same day. Call your pest control company, clean and sanitize anything the mice could have touched, throw out damaged food and fix any gaps the inspector pointed out. York Region Public Health will usually come back to check, so have the work done and documented before they return. We can come out quickly, treat, seal entry points and give you a written report showing what was done.

Question 3

How much does pest control cost for a retail store?

Accepted Answer

Most retail stores pay $175 to $200 a month. That covers regular visits, traps along the walls and in the stockroom, sealing gaps, and treatment for anything that shows up, like ants in spring or mice in the fall. Stores in a mall or plaza may also be covered by the landlord's program for the common areas, so it's worth asking what's already in place.

Question 4

How long does it take to get rid of mice?

Accepted Answer

For a typical house, most mouse problems are under control in two to four weeks. The first visit is about finding how they're getting in, sealing what we can and setting traps or bait. The follow-up visit checks what's been caught and closes any gaps we missed. The longer mice have been there, the longer it takes, so call as soon as you hear them.

Question 5

How do I get rid of silverfish?

Accepted Answer

Silverfish need humidity, so they hang out in bathrooms, basements and laundry rooms. They eat paper, glue, starch and crumbs, which is why you find them in old boxes and books. Run a dehumidifier to get the humidity below 50 percent, fix any drips, and get rid of stacks of cardboard and old newspapers. If they're still around after that, a treatment in the wall gaps and along the baseboards takes care of the rest.

Question 6

How do clinics and waiting rooms deal with bed bugs?

Accepted Answer

Patients can bring bed bugs in on coats and bags without knowing it, and fabric chairs in a waiting room are a good place for them to hide. Vinyl or hard chairs are much easier to keep clean and inspect. If staff see a bug, bag what you can, close off the area and call us. We inspect the waiting room, exam rooms and staff areas and treat outside clinic hours. It's part of our business pest control.

Question 7

Can cockroaches get into a pharmacy or convenience store?

Accepted Answer

Yes. They arrive in cardboard deliveries and nest in the warm spots behind coolers, under drink fridges and around motors and compressors. A store with a coffee station, snacks or a lunch counter gives them food too. Break down boxes as soon as stock is out, clean behind and under coolers regularly, and don't leave food out overnight. We use gel bait and monitors that customers never see. Our retail store service is set up for exactly this.

Question 8

How do you stop mice in a mall or shopping centre store?

Accepted Answer

In a mall, mice travel through ceiling spaces, service corridors and shared walls, often starting from the food court or garbage areas. A store can be spotless and still get them from next door. Keep stock off the floor in the back, break down boxes quickly and seal gaps where pipes and wires come into your unit. Talk to mall management, because the best results come when the common areas are treated too. We can work with your landlord through our service for commercial buildings.

Question 9

What should I do if I get stung by a wasp?

Accepted Answer

Move away from the area first, since one sting can bring others. Wash the sting with soap and water and put a cold pack on it to bring the swelling down. Unlike honeybees, wasps don't leave a stinger behind. If you have trouble breathing, swelling in the face or throat, dizziness or hives spreading over your body, call 911 right away, and use an epinephrine auto-injector if you have one. If the nest is near your house, call us to deal with it.

Question 10

What's the difference between carpenter bees and bumblebees?

Accepted Answer

They look alike, but check the back half of the body. Carpenter bees have a shiny, bare, black abdomen, while bumblebees are fuzzy all over and usually have yellow on the abdomen. Carpenter bees hover around wooden decks, fences and fascia boards and drill round holes in the wood. Bumblebees nest in the ground or in old burrows and don't damage wood. Bumblebees are important pollinators, so we leave them alone unless a nest is somewhere dangerous.

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Exterminator for Residential & Commercial Properties